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PATIENT NOTICE - NATIONAL LOCKDOWN IN ENGLAND

PLEASE CLICK ON THE PICTURE BELOW TO VIEW THE LOCKDOWN INFORMATION POSTER.

THIS POSTER GIVES DETAILS OF THE RULES THAT APPLY WHILE THE NATIONAL LOCKDOWN IS IN EFFECT.

 

Lockdown Poster

PATIENT NOTICE - FLU CLINICS

The Flu Season will soon be upon us and the team at Commonwealth Health Centre are working hard to prepare the clinics for patients to come in and have their flu jab done.

We are currently doing vaccinations for patients over 65 years old and welcome all patients in this age range to call the surgery and book their vaccination.

We are awaiting stock of the vaccinations for patients under 65 years of age and these are due to be delivered Late September/Early October. We will be sending out messages to all eligible patients once we receive them.

 

This year the flu vaccine is being offered at the surgery to:

  • Adults 65 and over

  • People with certain medical conditions (including children in at-risk groups from 6 months of age). These conditions include the following –

    • Chronic (long-term) respiratory diseases, such as asthma (that requires an inhaled or tablet steroid treatment, or has led to hospital admission in the past), chronic obstructive pulmonary disease (COPD), emphysema or bronchitis

    • Chronic heart disease, such as heart failure

    • Chronic kidney disease

    • Chronic liver disease, such as hepatitis

    • Chronic neurological conditions, such as Parkinson's disease, motor neurone disease, multiple sclerosis (MS), or cerebral palsy

    • A learning disability

    • Diabetes

    • Problems with your spleen – for example, sickle cell disease or if you have had your spleen removed

    • A weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy

    • Being seriously overweight (a BMI of 40 or above)

  • Pregnant women

  • People living with someone who's at high risk from coronavirus (on the NHS shielded patient list)

  • Children aged 2 and 3 on 31 August 2020

  • Frontline health or social care workers

 

We will be contacting eligible patients to book their appointments once we have confirmed clinic dates but if you have any questions, please contact the surgery.

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

 


PATIENT NOTICE – BLOOD PRESSURE TENT EVENT

BPTE

We are holding a Blood Pressure Tent Event in the parking lot at Commonwealth Health Centre today (30/07/2020).

The event is running all day and is free for patients to attend.

Please pop by the surgery to get your Blood Pressure taken and discuss our upcoming flu clinics.

Measles Outbreak

Please be advised that there is currently an outbreak of measles in the locality. As such, we will need to take extra care/precaution in managing patients that may have symptoms of measles.

If you have any of the normal symptoms, please contact the surgery for an initial telephone consultation. If a face-to-face appointment is booked it may be set for a time of day when the surgery is less busy and, on arrival at the surgery, you may be asked to sit in a separate room/area of the surgery for the safety of the other patients in the waiting area.

Please do not be alarmed, this is to prevent further spreading of the disease.

Please visit the NHS.uk measles page for more information on the disease by clicking the link below –

https://www.nhs.uk/conditions/measles/

Thank you,

The Commonwealth Health Centre Team.

 

Thurrock Health Hubs

 

 

Can’t find the time to see a GP or nurse during normal surgery hours? Why not visit the Thurrock Health Hubs.

 

The health hubs are open every weekday evening from 7-9pm and on Saturday and Sunday mornings from 9am - 12pm. Each hub offers GP and nurse appointments except for the Fobbing Hub which provides Physiotherapy appointments five days a week.

 

If you would like to attend a health hub, you must book an appointment with your usual GP surgery, there is no drop-in service.

 

A GP and nurse are available at each of the hubs at the following times:

 

Date

Location

Opening hours

Week Days

Corringham
Grays
Purfleet – Mon/Wed/Fri
South Ockendon – Tues/Wed/Thurs
Tilbury

7pm to 9pm
7pm to 9pm
7pm to 9pm
7pm to 9pm

7pm to 9pm

Saturdays

Corringham
Grays
Purfleet
South Ockendon
Tilbury

9am to 12 noon
9am to 12 noon and 1pm to 4pm
9am to 12 noon and 1pm to 4pm
9am to 12 noon and 1pm to 4pm
9am to 12 noon

Sundays

Corringham
Grays
South Ockendon
Tilbury

9am to 12 noon
9am to 12 noon
9am to 12 noon
9am to 12 noon

 

The Health Hubs are located in:                                  

Corringham: Neera Medical Centre, Stanford-Le-Hope, SS17 0BY

Tilbury: Sai Medical Centre, 105 Calcutta Road, Tilbury, RM18 7QA

Grays: Thurrock Community Hospital, Long Lane, Grays, RM16 2PX

South Ockendon: Bluebells Surgery, Darenth Lane, South Ockendon, RM15 5LP

Purfleet: Purfleet Care Centre, Tank Hill Road, Purfleet, RM19 1SX

Fobbing (Head Office): Thurrock Health Hubs, 33 Fobbing Road, Corringham, Essex, SS17 9BG

 

For more information, visit the hubs’ page on the Thurrock CCG website: http://thurrockccg.nhs.uk/your-health/primary-care/thurrock-health-hubs

 

MOMO Statement Feb 2019

What is the Momo challenge?

Momo is social media account that can be found on Facebook, YouTube and Whatsapp. When a person interacts with the account, they begin to receive pictures of Momo, a terrifying image of a bug-eyed toothless woman. Momo responds almost immediately with threatening messages and violent images to the user. “She” says that she knows personal things about the user and uses fear and threats to challenge the user.
Momo starts with simple challenges like waking up at odd hours of the night or overcoming a fear; then the challenges take on a very sinister turn, such as asking you to post photos or videos of cutting your arms or legs, jumping off of a roof, or other dangerous and risky activities.
As the challenges intensify, the last thing Momo pressures you to do is to commit suicide. If the user fails to accept or pass any of the challenges, Momo sends even more threatening and violent images and texts until the user is coerced into doing the challenge. If none of these pressuring tactics work, Momo threatens to visit you in person, or while you’re sleeping and curse you. This can be terrifying to young kids and teens. Others have reported that when they called Momo for a challenge, they heard screams in the background or other creepy noises.

Why are kids choosing to do this Challenge?

There are many reasons; first and foremost the Momo challenge preys on the vulnerability of our kids. The kids most at risk are those who suffer from depression, anxiety and low self esteem. They may be targeted by other kids to interact with the Momo account as a form of cyberbullying and they do not possess the coping skills to deal with the pressure–both from the challenges and from the bullies.
This challenge is especially dangerous because of the immaturity of children and teens; their brains are still actively developing and going through immense changes. They are much more susceptible to peer pressure and feel an intense desire to keep up with their peers or prove themselves. Teenagers are often curious and can feel as if they are unstoppable; they will engage in risky behavior for attention, to gain popularity, and just for the “thrill of it”.

What can you do?

  • Talk to your kids about the Momo Challenge. Ask them if they know what it is. Have they heard of it? Have they tried it? If they don’t know about it, share the dangers associated with the challenge. Discuss a plan that includes what they can do if they receive a message with the Momo Challenge.

  • Check your child’s phone/ Ipod/computer regularly. The Momo challenge is not the first challenge to encourage kids to participate in dangerous activities (the Slenderman and the Bluewhale challenge are similar challenges that were popular several years ago), and it will not be the last. If your child or teen is engaging in the Momo Challenge, or any other similar challenge, they will probably not volunteer that information to you. Remember you are your child’s greatest protector and you have every right to know the apps your child is using and have every right to check their electronic devices.

  • Keep your relationship with your kids strong and solid. Spend time with them daily, allow them to talk with you about their interests, their friends and their fears. Keep the flow of communication open and consistent. Make sure they know and feel how much you love them.

 

Please click the link or picture below for an information poster from the National Online Safety website with more information on this subject - 

 

Momo Online Safety Guide For Parents

 

IF YOU HAVE ANY WORRIES OR CONCERNS PLEASE FEEL FREE TO CALL THE SURGERY

 

Brand New Drug & Alcohol Carers Support Group

Where and When...

Hardie Park Café
Stanford-le-Hope
SS17 0PB

Meetings held on the last Tuesday every month from 1800 to 2000

 

Please join us...

  • If someone you care for has a drug/alcohol dependency.

  • To gain awareness of the nature of addiction.

  • To learn how individual substances can impact on a persons physical/mental health, social/family life, work/relationships

  • To learn coping strategies.

  • To give and receive the support of peers.

 

This is a new group and members will determine how the group will develop going forward.

 

Hope to see you there.

 

A joint venture between Inclusion Vision (0300 303 1018) and Thurrock Carers Service (01375 659172)

 

Free Blood Pressure & General Health Checks

Not keen on visiting the doctor? Why not get a confidential check by a Healthcare worker in Tilbury.

When and Where?


Tuesday 19th February from 10.00 to 13.00
Red Cross Hall
Bermuda Road
Tilbury
RM18 7DA

 

The Risk Factors

  

 

Risk Factors include Age, Stress, Inactivity, being overweight and being of African or Caribbean Heritage/Family history.

Hypertension and irregular pulse both dramatically increase the risk of stroke, but you may not even know you have either condition.

Come along and get yourself tested, even if you feel healthy.

 

Military Veterans - Priority Care

Are you a Military Veteran (Ex-Armed Forces)?

The UK Government has pledged to support Military Veterans with priority NHS care.

Who is defined as a veteran?

'A veteran is someone who has served in the armed forces for at least one day in the regular or reservist forces.'

There are around 4.5m veterans in the UK.

When servicemen and women leave the armed forces, their healthcare is the responsibility of the NHS.

All veterans are entitled to priority access to NHS hospital care for any condition as long as it's related to their service, regardless of whether or not they receive a war pension.

Veterans are encouraged to tell their GP about their veteran status in order to benefit from priority treatment if appropriate. Health related issues for veterans can manifest in a number of ways.

If you are a Military veteran, please let reception, your GP or nurse know so we can update your medical records.

 

BLUE MONDAY IS ON IT’S WAY - Monday 21st January 2019

Here we are at the start of another brand New Year and for some, the January blues may be kicking in.

After the fun of the festive season and the initial excitement of entering 2019, the buzz is starting to wear off as we all head back to work, the weather isn't particularly uplifting and New Year's resolutions? Well, they may have already slipped.

But worry not as there could be a perfectly reasonable explanation if you are feeling less than chirpy on January 21.

The day has become known as Blue Monday and the 'most depressing day of the year'.

In 2005, British psychologist Dr Cliff Arnall came up with a formula to calculate why we feel a little blue on that one day, which generally falls on the third Monday of January every year.

 

The formula is:

[W+(D-d)]xTQ/MxNA.

Confused? Us to. But here's what it all means:

  • W = Weather
  • d = Debt
  • T = time since Christmas
  • Q = time since failing New Year's resolutions
  • M = low motivational levels
  • Na = low motivational levels

 

But now you know the day is approaching, why not flip it on its head and make it a positive Monday instead.

To help, the Samaritans are encouraging people to participate in Brew Monday and encourage people to talk.

The charity have been championing this for two years as a way of getting people together with their friends, family or colleagues over a brew whilst also raising vital funds for Samaritans.

So why don't you watch that film you have been desperate to see for months, finish the book that you have been telling yourself to read for ages, book the holiday you have been dreaming about or head out on a winter walk and banish those January blues.

 

If you have any worries regarding any of the above PLEASE ASK FOR HELP. Don't feel alone. There is help available.

 

Helplines and websites:

Samaritans (116 123) operates a 24-hour service available every day of the year. If you prefer to write down how you’re feeling, or if you’re worried about being overheard on the phone, you can email Samaritans at jo@samaritans.org


Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number won’t show up on your phone bill.


PAPYRUS (0800 068 41 41) is a voluntary organisation supporting teenagers and young adults who are feeling suicidal.


Depression Alliance is a charity for people with depression. It doesn’t have a helpline, but offers a wide range of useful resources and links to other relevant information. http://www.depressionalliance.org/


Students Against Depression is a website for students who are depressed, have a low mood or are having suicidal thoughts. Bullying UK is a website for both children and adults affected by bullying. http://studentsagainstdepression.org/


The Sanctuary (0300 003 7029) helps people who are struggling to cope - experiencing depression, anxiety, panic attacks or in crisis. You can call them between 8pm and 6am every night.


The WhatsUp? app is a great application it’s for home mental health wellbeing. It is free to download and more information can be found by clicking on the link below :

www.thewhatsupapp.com

 

Information on Paget's Disease

Friday 11th January 2019 was Padget's awareness day and the following contains some information regarding the condition.

Paget's disease of bone disrupts the normal cycle of bone renewal, causing bones to become weakened and possibly deformed.

It's a fairly common condition in the UK, particularly in older people. It's rare in people under 50 years of age.

There are treatments that can help keep it under control for many years, but it can cause persistent pain and a range of other problems in some people.

 

Symptoms of Paget's disease of bone

Paget's disease of bone can affect one or several bones. Commonly affected areas include the pelvis, spine and skull.

Symptoms can include:

  • constant, dull bone pain

  • joint pain, stiffness and swelling

  • a shooting pain that travels along or across the body, numbness and tingling, or loss of movement in part of the body

But in many cases there are no symptoms and the condition is only found during tests carried out for another reason.


When to see your GP

See your GP if you have:

  • persistent bone or joint pain

  • deformities in any of your bones

  • symptoms of a nerve problem, such as numbness, tingling or loss of movement

Your GP can organise tests to check your bones and look for problems such as Paget's disease of bone.


Causes of Paget's disease of bone

Bone cells regenerate in a similar way to skin – old bone is removed and replaced by new bone. This is known as bone remodeling.

Two cells are responsible for this:

  • osteoclasts – cells that absorb old bone

  • osteoblasts – cells that make new bone

In Paget's disease of bone, something goes wrong with the osteoclast cells and they start to absorb bone at a much faster rate than usual.
The osteoblasts then try to produce new bone more quickly, but the new bone is larger and weaker than normal.
It's not clear what triggers this, but you're at a higher risk if you have a family history of Paget's disease of bone. You may inherit a genetic fault that means you're much more likely to develop the condition.


Treatments for Paget's disease of bone

There's currently no cure for Paget's disease of bone, but treatment can help relieve the symptoms.
If you don't have any symptoms, your doctor may suggest keeping an eye on your condition and delaying treatment until any problems occur.

The main treatments are:

  • bisphosphonate medication – medicines that help control bone regeneration

  • painkillers – usually over-the-counter painkillers such as paracetamol and ibuprofen

  • supportive therapies – including physiotherapy, occupational therapy and devices such as walking sticks or shoe inserts

  • surgery – this may be needed if further problems develop, such as fractures, deformities or severe joint damage

Ensuring you get enough calcium and vitamin D can also help. Some people may need to take supplements.


Further problems caused by Paget's disease of bone

Paget's disease of bone can sometimes lead to further, potentially serious problems.

These include:

  • fragile bones that break more easily than normal

  • enlarged or misshapen bones

  • permanent hearing loss (if the skull is affected)

  • too much calcium in the blood

  • heart problems

  • in rare cases, bone cancer

If you have any questions or worries please ask one of team who will be able to help you.

 

January 2019 is Cervical Cancer Awareness Month

Ladies, is your smear test overdue? 1 in 4 women don't attend their smear test. Don’t fear the smear. They aren’t always easy, but they can save your life!

"Until recently, I thought it was just me anxious about smear tests - if anything the #SmearForSmear campaign this year reminded me - you're not alone, don't put it off"

Please be Proactive with your health. Speak to our reception team and book your smear now!

 

Self-Test Blood Pressure GP Practice

 

 

Thurrock residents are able to test their blood pressure at selected local GP surgeries in the Thurrock area.

You’ll be able to test yourself with the support of healthcare professionals in the waiting area and receive results instantly.


Risk Factors

There are a number of factors that can increase your risk of high blood pressure. You are at greater risk if you:

Are over 65
Are overweight or obese
Smoke, drink too much alcohol or drink too much caffeine-based drinks
Are of African or Caribbean descent or have a relative with high blood pressure
Don’t do enough exercise
Eat too much salt
Don’t get much sleep or have disturbed sleep

Where?

You can get a free blood pressure check if you're over 18 years-old and registered with a GP in Thurrock. The following GP practices will be hosting the self-test equipment:

  • Chadwell Medical Centre, 1 Brentwood Road, Chadwell St Mary, RM16 4JD
  • The Dilip Sabnis Medical Centre, Linford Road, Chadwell St Mary, RM16 4JW
  • The Health Centre, Giffords Cross Road, Corringham, SS17 7QQ
  • Appledore Medical Centre, 8 Coronation Aveune, East Tilbury, RM18 8SJ
  • East Tilbury Medical Centre, 85 Coronation Aveune, East Tilbury, RM18 8SW
  • Oddfellows Hall Health Centre, Oddfellows Hall, Grays, RM17 5JY
  • The Surgery, 12 Milton Road, Grays, RM17 5EZ
  • Thurrock Health Centre, 55-57 High Street, Grays, RM17 6NB
  • Commonwealth Health Centre, Quebec Road, Tilbury, RM18 7RB
  • Tilbury Health Centre, London Road, Tilbury, RM18 8EB
  • St Clements Health Centre, London Road, West Thurrock, RM20 4AR

 

You can also check your blood pressure at any of the following community venues, with the support of a volunteer:

  • Acorns Community Hub, Headon Hall, Crawford Avenue, Stifford Clays, RM16 2AS
  • Chadwell St Mary Centre, Chadwell Library, Brentwood Road, Chadwell St Mary, RM16 4JP
  • Inclusion Thurrock, Thurrock Health Centre, 55-57 High Street, Grays, RM17 6NB
  • Purfleet Community Hub, 53 River Court, Centurion Way, Purfleet, RM19 1ZY
  • South Ockendon Centre, Derry Avenue, South Ockendon, RM15 5DX
  • Tilbury Community Hub, 16 Civic Square, Tilbury, RM18 8AD

 

Want to find out more? Contact your GP or Thurrock Healthy Lifestyles Service on 0800 292 2299 alternatively, visit: www.thurrock.gov.uk/myhealth

 

PATIENT NOTICE – TUBERCULOSIS (TB)

 

If you have come into contact with anyone who has been diagnosed with TB and are worried that you might be infected you should not come into the surgery. 

 

If the contact was in the work place then you should ask your employer for clarification of the situation in the first instance. Your employer should have made contact with Public Health England who will normally arrange for someone to visit the workplace to undertake tests of co-workers of the infected person. 

 

If you are not satisfied with your employer’s response or the contact was outside of the workplace then you can either contact Public Health England direct on 0300 303 8537 or via email using the following email address EastofEnglandHPT@phe.go.uk, or you can book a telephone appointment with a GP or ANP to arrange a referral to the specialist TB clinic at Basildon Hospital.

 

Closed for Training 2nd Tuesday pm each month


On the second Tuesday of the month all GP practices in Thurrock close at 13:00 for Time to Learn training workshops.
If you urgently need medical assistance between 13:00 and 18:30 please call 111. If not urgent please contact the surgery from 0800 the next morning.
If the medical emergency is life threatening call 999.

 

Get online for repeat prescriptions and appointments


Sign up for online services: repeat prescriptions, book or cancel an appointment, check your medical record. Download form or get one from reception. Bring in photo ID and proof of address.

 

Where to go for your healthcare...


Please follow the link below to find the best service when you need medical attention.

Where To Go For Your Healthcare


 

Patient Notice - Learning Disabilities Week – Fun For Health Event

 

When and Where…

Tuesday June 11 2019
Bennett Lodge Care Home
Chadwell St Mary

1.30pm – 4.00pm

 

Come and join in the celebrations which include –

 

  • Sports activities

  • Fun for all races

  • Big BBQ

  • Giant Bubbles

  • Make Your Own Healthy Smoothies

  • Face Painting

  • Mini Health Checks

 

Fancy being a doctor? Join in and get to check your support workers pulse and heart rate using real-life medical equipment!

Contact your GP practice TODAY to let us know you can come along and join the fun!

 


PATIENT NOTICE - HEALTH SERVICES AVAILABLE IN THURROCK OVER THE MAY BANK HOLIDAY

Please be advised that Commonwealth Health Centre will be closed on Bank Holiday Monday (27th May 2019).

For information on Health Services available in Thurrock over the Bank Holiday Weekend please click on the information poster below.

 

PATIENT NOTICE - HEALTH SERVICES AVAILABLE IN THURROCK OVER THE MAY BANK HOLIDAY

Please be advised that Commonwealth Health Centre will be closed on Bank Holiday Monday (6th May 2019).

For information on Health Services available in Thurrock over the Bank Holiday Weekend please click on the information poster below.

 


Patient Notice - Our GP Services - CQC Inspection

The CQC have advised that they will be inspecting the Commonwealth Health Centre on 05/02/2019 where they will be looking at the things that matter to all the people who use our services. CQC will be looking to ensure the quality and safety of services meet regulatory compliance. In addition CQC are keen to assess how our services are delivered and the quality of care to our patients in specific population groups including:

  • Older people

  • People with long-term conditions

  • Families, children and young people

  • Working age people (including those recently retired and students)

  • People whose circumstances make them vulnerable

  • People experiencing poor mental health (including people with dementia)

We would welcome your views on how we are doing - what works well and what doesn't and if you fall into one of the above patient groups please do contact us and give us your feedback. If you would welcome the opportunity to join our Patient Group or speak with a member of the CQC team on the day then please do let me know,

Thank you

Sharon Hogarth

CQC REGISTERED MANAGER

 

 

 

NEWS ITEM

Monday 6th August 2018

THIS SURGERY WILL HAVE NEW IMPROVED EXTENDED HOURS THIS MEANS MORE FLEXIBILITY & AVAILABILTY

MONDAY 08.00 THROUGH TO 20.00

TUESDAY 08.00 THROUGH TO 19.00

WEDNESDAY 08.00 THROUGH TO 19.30

THURSDAY 08.00 THROUGH TO 20.00

FRIDAY 08.00 THROUGH TO 18.30

Important Health information

 

JUNE 2018

 

Tuberculosis (TB)

 

If you have come into contact with anyone who has been diagnosed with TB and are worried that you might be infected you should not come into surgery. 

 

If the contact was in the work place then you should ask your employer for clarification of the situation in the first instance. Your employer should have made contact with Public Health England who will normally arrange for someone to visit the workplace to undertake tests of co-workers of the infected person. 

 

If you are not satisfied with your eomployer’s response or the contact was outside of the workplace then you can either contact Public Health England direct on 0300 303 8537 or via email using the following email address EastofEnglandHPT@phe.go.uk. or you can contact the specialist TB clinic at Basildon Hospital on 01702 372008.


July 2017 PRESS RELEASE

Thurrock to benefit from its first primary care paramedic who will support GPs and care homes

S&F

A forward thinking GP provider in Thurrock has hired the borough's first primary care paramedic to support GP surgeries in the area.

Dr Pro Mallik, Medical Director, of College Health, has engaged Sue Finan, an experienced Emergency Care Practitioner (ECP), to support unscheduled patient care for patients in and around Grays, Tilbury and Corringham.

Dr Mallik hopes to embed this community practitioner service across all College Health surgeries.

Sue joins a small team of carefully selected, qualified and experienced  specialists as the new first port of call for all unplanned home visit and urgent care requests as well as essential support to the GPs looking after the care needs of patients in care homes in the area.

In addition to work out in the community, Sue also supports the GPs in surgeries including Oddfellows Hall Health Centre and the Commonwealth Health Centre, taking triage calls and assessing patient requirements for support from a medical professional in the surgery or a home visit.

She is able to update patient records from her mobile computer so that GPs can quickly see their patient’s treatment plan.

Sharon Hogarth, Area Manager for College Health who has employed Thurrock’s first paramedic, is really excited by the additional benefits having a Paramedic on the team can bring.

She said: “College Health is always looking for ways to innovate in primary care and improve experience and outcomes for Patients.

"Having an experienced Paramedic ECP on board is a real positive way in which we can help our housebound Patients and those too poorly to attend the surgery as well as help our GPs manage their workload.

"This in turn frees up more time for our GP’s to see those patients with more complex care needs both in Surgery and in the community.”

Specially trained paramedics like Sue are able to provide support to people in their own homes, and within care homes, providing much needed treatments, care, seeing to minor illness and injuries and becoming a trusted member of the community health team.

Sharon continued: “We hope that once people see the positive impact Sue has on the surgery and community, we can extend this to other GP Practices in the area, including across all Chadwell and Tilbury areas.

"We haven’t stopped there; we are also working with Anglia Ruskin University to offer paramedics in training a placement at one of our surgeries, so that they can get a feel for how primary care works.”

Speaking about her appointment Sue Finan said: “I’m delighted to be working here in Thurrock, the level of support from GPs and others in the primary care team have been amazing, I feel able to make recommendations for treatment to the GPs and nursing staff. 


New provider and name changes for Grays and Tilbury GP practices

St Clements Health Centre

NHS England is pleased to announce that College Health Limited has been identified as the preferred bidder to provide primary care services to registered patients of:

* The Shehadeh Medical Centre, Grays

* The Shehadeh Medical Centre, Tilbury

* St Clements Health Centre, Grays

Following a procurement process, led by NHS England Midlands and East (East) and supported by NHS Thurrock Clinical Commissioning Group, NHS England has awarded a three-year contract to College Health Limited for services at St Clements Health Centre and The Shehadeh Medical Centre in Grays. A separate, independent contract, also for three years has been awarded to College Health Limited for services at The Shehadeh Medical Centre in Tilbury. Both contracts have the option to extend the term for a further two years.

Earlier this year, a consultation with patients of the Shehadeh Medical Centres was carried out regarding changing the names of the two practices. This is because the practices were named after a GP who retired several years ago. The two most popular name suggestions amongst patients who took part in the consultation have been chosen. The new names for these surgeries are detailed below:

* The Shehadeh Medical Centre in Grays will now be called Oddfellows Hall Health Centre

* The Shehadeh Medical Centre in Tilbury will now be called The Commonwealth Health Centre

As part of the procurement process, NHS England had also invited bids to provide GP services at East Tilbury and Corringham Medical Practice. Unfortunately, on this occasion it was not possible to identify a preferred bidder. However, NHS England has agreed with the current provider, College Health Ltd, to extend the temporary arrangement whilst a longer term solution is sought. NHS England intends to re-procure services for patients of this practice and is not proposing to close the surgery.

All patients have been informed of these changes and have been advised to contact their GP surgery or Healthwatch Thurrock if they have any questions. Patients will have access to the same services as they currently do throughout any transition periods.

Acorns poster


College Health welcomes Patients of Acorns Surgery

We are aware that Acorns Surgery, Grays will be closing its doors for the final time on 8th September 2017 and that Patients will need to choose an alternative GP Surgery at which to register before 4th August 2017.

We understand and appreciate that many patients may feel uncertain and ill at ease by having to choose a new GP Surgery and may not be confident in the registration process and what happens next. College Health has considered this and how best we can help patients during this change and support those wishing to join us at Oddfellows Hall Health Centre. We have therefore put together a package of measures to ensure you get the right help and a place where you can feel safe about your health.

College Health and our staff at Oddfellows Hall Health Centre (formerly know as The Shehadeh Medical Centre) welcomes Acorns patients to come along and fill in a registration form.

All new patients should bring along the following documentation in order to register:

  • Proof of your address (e.g. bank statement, electric or phone bill)
  • Photo ID (Driving Licence or Passport)
  • NHS number - where possible
  • Patients are also being reminded that it is very important - to make sure everyone in the household is registered at a new GP Surgery including adults and children.

Those patients that do not live in the Grays area should visit the following website www.nhs.uk to seek practices in their own area. Alternatively they can contact our local Thurrock Healthwatch Team on 01375 389 883. Healthwatch are an organisation that supports people with healthcare issues.

We will be hosting New Patient registration sessions at Oddfellows Hall Health Centre (Shehadeh Medical Centre) in Dell road, Grays on the following dates.

  • Tuesday 18th   July 2017:         4pm    -   8pm
  • Tuesday 25th   July 2017:       10am    - 12pm
  • Tuesday 1st     August 2017:   10am   - 12pm
  • Thursday 17th August 2017:     4pm   -   8pm

The sessions will be supported by members of the Practice team who will assist patients in completing the new registration forms, checking ID and booking those people who require a New Patient Health check in for an appointment with the Nurse and for those patients that require a Medication Review we will ensure the opportunity to speak with a Pharmacist.

All we ask is that you bring a form of Photographic ID and have a contactable phone number.


Weekend appointments available at Thurrock Hubs

located in Tilbury and Grays - GP and nurse appointments are bookable only through your branch. Book for routine matters only please; it will help if you can let the receptionist know the reason for your visit as some matters are best dealt with by a GP at your usual branch.


Closed for Training 2nd Tuesday pm each month

On the second Tuesday of the month all GP practices in Thurrock close at 13:00 for Time to Learn training workshops.

If you urgently need medical assistance between 13:00 and 18:30 please call 111. If not urgent please contact the surgery from 0800 the next morning.

If the medical emergency is life threatening call 999.


Get online for repeat prescriptions and appointments

Sign up for online services: repeat prescriptions, book or cancel an appointment, check your medical record. Download form or get one from reception. Bring in photo ID and proof of address.


Where to go for your healthcare...

... follow this link to find the best service when you need medical attention.

Reports & Surveys

Click on the PDF links below to read the documents:

SMC patient survey report 2016

SMC patient survey results 2016

SMC Improvement Action Plan 2016

PRG minutes 16 March 2016

Previous reports

DES Report March 2015

DES Report March 2014

DES Report March 2013



 
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